January 10, 2025 - Trust Me…Trust Is Everything
TRUST ME…TRUST IS EVERYTHING
JANUARY 10, 2025
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Rob,
Today I want to talk about why creating a culture of trust is rule #1 in team success!
If your team doesn’t trust you, they will not listen and may actively work against your plans. If your peer leadership team don’t trust you, the conversations need to move your plans and corporate initiatives forward will not happen. If your boss doesn’t trust you, you better clean up your resume and LinkedIn profile.
Trust
A high-trust organization is one where everybody feels safe to take risks, express themselves freely, and innovate. Trust fosters collaboration and effective communication, making tasks easier to accomplish and driving more successful outcomes.
To build trust with their direct reports leaders should:
· Share information openly and candidly. Keep the team informed about company updates and decisions at the senior leadership level. Avoid withholding resources or making decisions in secrecy.
· Authenticity begins with self-awareness—understanding one’s values, strengths, emotional intelligence, and how others perceive them.
· Align actions with words. Employees lose faith in leaders who fail to follow through on their commitments.
To build trust with their peer leadership team leaders should:
· Have empathy for the challenges faced by the other leaders.
· Be clear about how you can help them and that you are motivated to do it.
· Be clear about what you want from them.
· Be authentic to the point of discomfort. Familiarity is a great building block for trust. By opening yourself up they they will better understand you and trust you.
To build trust with your leader(s):
· Share accurate information, even if it’s not always positive.
· Admit mistakes and take responsibility for them.
· Follow through on promises and commitments.
· Keep leaders informed about progress, challenges, and successes.
· When leaders see that you are dependable, authentic, and aligned with their goals, trust will follow.
By embodying these principles, leaders create a culture of trust that empowers teams and drives organizational success.
Summary
Leaders must build trust, have a clear vision and then communicate clearly to ensure employees understand the organization's goals, policies, vision, and—most importantly—the company's strategies during times of change.
Articles on Trust in Leadership
How Leaders Build Trust | Harvard Business Publishing
Why Trust in Leaders Is Faltering and How to Gain It Back
Christopher Evans
Center for Creative Leadership, Nov 1, 2015 - Business & Economics
“Trust is a mechanism of people’s decision-making processes that mediates nearly every interaction in their lives. Identifying and discussing the specific issues or behaviors that increase or decrease one’s willingness to trust—to be vulnerable to the actions of others—helps leaders increase their comfort in dealing with today’s volatile, uncertain, complex, and ambiguous world. Developing fluency in initiating trust conversations helps both leaders and their colleagues open up to the possibility of creating greater responsibility throughout their relationships, teams, and business units.”
Coaching works.
It will make you or
someone you know
a better leader.
Contact me
Phone: (778) 938-1003
Email: rob.murray@shaw.ca
Calendly: https://calendly.com/rob-murray-coaching-calendar
Touchstone Leadership Coaching, 507-990 LAGOON DRIVE, Vancouver, Canada
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